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E. J. Thomas Performing Arts Hall The University of Akron Simple Steps |
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E. J. Thomas Performing Arts Hall The University of Akron Simple Steps |
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It is our pleasure to welcome you as an E. J. Thomas Hall customer and we
look forward to serving you many times in the future. We pride ourselves in providing
exceptional service to our customers. In an effort to make your experience with us
enjoyable from start to finish, here are a few simple steps to satisfaction that you may
find valuable.
QUICK INDEX
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Hall Information E. J. Thomas Hall is located on the corner of University Avenue and Hill Street on The University of Akron’s campus in downtown Akron. Access to the building is available one hour prior to curtain time and the auditorium opens one-half hour before curtain time. |
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Smoke Free E. J. Thomas Hall is a smoke free building. Smoking areas are located outside the building.  |
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Pre-Paid Parking Passes For your convenience you may pre-pay your parking. Pre-paid discount parking passes are $3 per car. To receive your passes by mail, call Thomas Hall 330/972-7570 at least one week before the show, or pick them up in person anytime before the day of show at the ticket office. Passes are valid for all the surrounding lots and the Thomas Hall parking deck on an availability basis. Passes are for your convenience and do not guarantee a space in the parking deck.  Parking As on any metropolitan college campus, there are times when parking is at a premium. Parking lots are manned by uniformed parking attendants beginning at 5 p.m. These attendants collect your parking fee of $5, or your pre-paid parking pass and direct you to the nearest available space. Eleven handicap spaces are available on Level One of the Thomas Hall parking deck. From this parking area the ticket office and lobbies are handicap accessible. Ushers will be available to assist you if needed. Your parking fee goes to The University of Akron Parking Department who use these funds to maintain the lots on the campus and provide parking service. Parking for buses is also $5. A Special Parking Note The University of Akron is currently erecting and renovating several major buildings on campus. This construction phase will impact traffic and parking for the next two years. Please plan a few extra minutes for parking your vehicle so you can arrive at the performance on time.
Parking Deck Elevator A parking deck elevator has been installed for the convenience of our patrons to use during scheduled events. |
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Physically
Challenged Patrons E. J. Thomas Hall has Orchestra and Grand Tier level seating for patrons in wheelchairs or patrons with special needs. Adjacent seating for a companion is also available in both areas. To make reservations, call the Ticket Office at 330/972-7570 and request wheelchair seating or check the box located in the Select-A-Location section of the order form. Handicapped parking is available in the parking deck. A valid permit must be displayed.  Assistive Listening System A special sound system is available for the hearing impaired, free of charge, at the information counter in McCormick Lobby. |
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Cameras, Recording Equipment, Cellular Phones and Pagers These devices are strictly prohibited in the auditorium. Tickets and Children Regardless of age, everyone must have a ticket, sit in a seat and be able to sit quietly throughout the performance. E. J. Thomas Hall performances are not recommended for children under the age of four. Seating Latecomers Please note the curtain time printed on your tickets, as performances begin promptly. In consideration of others, latecomers will be seated at a suitable pause in the performance. This includes patrons who leave the auditorium before or during a work. Patrons will not be re-seated until after the completion of that work. Refunds All sales are final. There are no refunds on tickets unless an event is canceled and not replaced. Refunds are always made to the original purchaser. Performances, dates and times are subject to change without prior notice. |
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Group Sales Group tickets are available at a 10% discount to most shows to persons ordering 20 or more tickets to one performance. (No group discount on general admission performances or on Price C tickets). To place group reservations, further information or to receive a group brochure call Christine Pizzute at Thomas Hall Group Sales, 330/972-8881 or toll free at 1-888/226-6948. To place bus group reservations call Jim Myers at Northeast Ohio Tours and Conventions at 330/535-6861. |
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Event Cancellation Information On very rare occasions severe weather forces Thomas Hall to cancel or postpone an event. Event cancellation information is available by calling The University of Akron Emergency Information number at 330/972-SNOW. Additional information can be obtained by leaving your name and phone number on the Thomas Hall lobby line at 330/972-6828. One of the Thomas Hall staff members will contact you. |
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Emergency Number Should you need to be contacted when you are at a performance, please leave the McCormick Lobby phone number, 330/972-6828. Also be sure to leave your seat location with the caller so we can locate you quickly. Physicians and others expecting calls are requested to leave their name and seat location with the head usher in McCormick Lobby upon arrival. |
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EJCafé The EJCafé, located in the Herberich Lobby is open one hour before most performances and at intermission. The menu features elegant desserts, light savory fare, a wide variety of hot and cold beverages and a recently expanded wine list. The EJCafé is available for private parties after most performances. For information contact our Concessions Manager at 330/972-6494. Gift certificates for the EJCafé are available at the Thomas Hall Ticket Office. EJCafé Pre-Order Save time at intermission by pre-ordering before the performance. The Café offers a "preorder" service that allows patrons to select refreshments before the show and enjoy them at a reserved table during intermission. Click here to see more about EJCafé. |
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Flying Balcony Club This exclusive "members only" Club is located overlooking Goodrich Lobby. As a member you’ll receive special privileges and help guarantee another season of quality programming at Thomas Hall. For further information call 330/972-7595. Click here to see more about the Flying Balcony Club. |
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Ticket Office Information For ticket information call the Thomas Hall Ticket Office at 330/972-7570. The ticket office is located at the top of the parking deck ramp, with access from Hill Street. Convenient five minute parking is available curbside for patrons wishing to purchase tickets in person. The ticket office area is handicap accessible. Please remember that all sales are final. Event Only Ticket Office The Event Only Ticket Office, located adjacent to the Main Ticket Office, is open during matinee and evening performances through intermission to service all of our patrons ticketing needs. 24 Hour Information E. J. Thomas Hall provides a phone bulletin board system to answer your questions during our off hours. By calling 330/972-7570, you can receive information on upcoming shows, Ticketmaster outlets, phone charge numbers, plus directions to the Hall. Gift Certificates E. J. Thomas Hall Gift Certificates are available in any denomination and good for up to one year from the date of purchase. Ticketmaster Outlets are located in Kaufmann’s and select Giant Eagle Stores, Cash Only – Credit Cards Not Accepted. Service Charge per ticket at outlets. No discounts. Subscriptions not available at Ticketmaster, only single tickets. Ticketmaster Phone Charge: 330/945-9400 (Akron/Canton), 216/241-5555 (Cleveland) 330/747-1212 (Youngstown). Service charge per ticket, plus handling fee. No discounts. |
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Directions to E. J.
Thomas Performing Arts Hall From the West (Montrose, Summit Mall, Medina, and Cleveland) I-77 South/I-76 East. Exit Wolf Ledges. Turn left onto Wolf Ledges and follow for about a half mile. Wolf Ledges goes underneath a bridge. Take the first street on your left, which is Wolf Ledges Parkway. At the second traffic light turn right onto University Avenue and then left onto Hill Street. Parking is available in the parking deck on your left and any lot manned by an attendant. From the East (Youngstown) I-76 West to Route 8 North. Exit Buchtel Avenue/Carroll Street. Turn left at the second light which is Buchtel Avenue. Follow Buchtel Avenue until it deadends into E. J. Thomas Hall. Parking is available in the parking deck and any lot manned by an attendant. From the South (Canton) I-77 North straight to Route 8 North. Exit Buchtel Avenue/Carroll Street. Turn left at the second light which is Buchtel Avenue. Follow Buchtel Avenue until it deadends into E. J. Thomas Hall. Parking is available in the parking deck and any lot manned by an attendant. From the North (Cuyahoga Falls) Route 8 South. Exit Buchtel Avenue/Carroll Street. Turn right onto Buchtel Avenue. Follow Buchtel Avenue until it deadends into E. J. Thomas Hall. Parking is available in the parking deck and any lot manned by an attendant. Click here for a printable map you can take with you. |
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